Yamaha Support

Standing behind our reputation before and after the sale
The Yamaha reputation for integrity is not limited to the way we design and build our pianos. It also reflects a proven willingness to stand behind our products, from helping you make an informed purchasing decision to providing reliable after-sales support. Our extensive network of Yamaha piano dealers is staffed with knowledgeable personnel, who will take the time to help you choose the piano that's right for you. They can also recommend qualified technicians to help you care for your piano. The importance of regular maintenance Any acoustic piano requires regular tuning and maintenance to deliver optimal performance. And even the best-made may occasionally require attention over decades and generations of use. A skilled piano technician can help you get the most pleasure from your musical investment, and help to ensure a long and trouble-free life for the instrument. That's why Yamaha has taken the unusual step of establishing our own dedicated technical academy.
A unique training facility ensures uncommonly competent service
The Yamaha Piano Technical Academy was founded in 1980 to pass on the expertise of experienced Yamaha technicians to succeeding generations. The only school of its type in the world today, it is one key to Yamaha's global reputation for superior service and support. Professional piano technicians from around the world—employed or recommended by Yamaha dealers and distributors—come to the academy to upgrade their tuning, adjustment and repair skills, and to advance their knowledge of the fundamental characteristics and complexities of these sophisticated acoustic instruments. The skills they hone at the academy ensure pianists and piano owners of the highest standards of professionalism for service and regular maintenance, and enhance the sound of Yamaha and other pianos worldwide.