USB 2.0 CD-R/RW drive and Windows 2000/XP

Some customers experience writing problems in Disc-At-Once mode and Disc Copy with USB drives when connected to USB 2.0 on Intel 845 based machine running Windows 2000 and XP.

Symptom:

1. SCSI/IDE Command aborted error (Nero error message)

2. The burn process freezes

 

The information applies to:

CRW-F1UX, CRW-F1DX (USB connection)

CRW-70

CRW3200UX

CRW2200UX

 

Operating System:

Windows 2000

Windows XP (Professional/Home)

 

Resolution:

Windows 2000 - Apply the Windows 2000 Service Pack 4 through Windows Update.
Windows XP - Apply the patch available from Microsoft download center.

Refer to MS knowledge base (article number:822603) for details.

http://support.microsoft.com/default.aspx?scid=kb;en-us;822603